Shipping policy

Shipping Policy

At DolceMood, we are committed to delivering your orders of Shirts, Shorts, and Skirts with care and efficiency. Please review our shipping policy below for details on how we process and deliver your purchases.

Shipping Method

We offer a single, reliable shipping option: Standard Shipping. This method is available for all orders placed on our website.

Shipping Costs

Shipping charges apply to all orders. There are no free shipping promotions or waivers available. The exact shipping cost will be calculated and displayed at checkout based on your delivery address and the total weight of your items.

Processing Time

Orders are processed within 1-3 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. You will receive a confirmation email once your order has been shipped.

Delivery Time

Standard Shipping typically delivers within 5-10 business days, depending on your location. Delivery times are estimates and may vary due to factors beyond our control, such as customs delays or adverse weather conditions.

Order Tracking

Once your order is dispatched, you will receive a tracking number via email. You can use this number to monitor the progress of your shipment through the carrier’s website.

Shipping Address

Please ensure your shipping address is accurate and complete at the time of purchase. DolceMood is not responsible for delays or losses caused by incorrect or incomplete addresses provided by the customer.

International Shipping

We currently ship to selected international destinations. Please note that international orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. These charges are not included in the shipping cost and will be assessed upon arrival in the destination country.

Lost or Damaged Items

If your package is lost or arrives damaged, please contact us at [email protected] within 7 days of the expected delivery date. We will work with the carrier to resolve the issue promptly.

Contact Us

For any questions regarding your shipment, please email us at [email protected]. Our team is here to assist you.