Faq

Frequently Asked Questions

Orders & Payment

How can I place an order?
Simply browse our collection of Shirts, Shorts, and Skirts, select your desired items and sizes, and proceed to checkout. You will be guided through the payment process.

What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express) and PayPal. All transactions are processed securely.

Can I modify or cancel my order after placing it?
We process orders quickly to ensure fast delivery. Please contact us at [email protected] within 1 hour of placing your order to request changes or cancellations. After this time, we cannot guarantee modifications.

Shipping & Delivery

What are your shipping options and costs?
We offer standard and express shipping. Standard shipping is free for orders over $75. Exact costs will be calculated at checkout based on your location and selected method.

How long does delivery take?
Standard shipping typically takes 5-10 business days. Express shipping takes 2-4 business days. Please note that delivery times may vary due to customs or local postal services.

Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping costs and delivery times will be displayed during checkout.

Returns & Exchanges

What is your return policy?
We accept returns within 30 days of delivery for unworn, unwashed items with all tags attached. Please email [email protected] to initiate a return and receive a return authorization.

How do I return an item?
Contact us at [email protected] with your order number and reason for return. We will provide a prepaid return label (for eligible returns) and instructions. Refunds are processed within 5-7 business days after we receive the item.

Can I exchange an item for a different size or color?
Yes, exchanges are available for size or color changes. Please contact [email protected] to arrange an exchange. If the desired item is unavailable, we will issue a full refund.

Product Information

How do I find the right size?
Each product page includes a detailed size chart with measurements for Shirts, Shorts, and Skirts. We recommend comparing your measurements to the chart before ordering.

Are your products true to size?
Our sizing is consistent with standard US sizing. However, fit may vary by style. Customer reviews and product descriptions often include fit notes to help you choose.

What materials are used in your clothing?
We use high-quality fabrics such as cotton, linen, polyester blends, and sustainable materials. Specific material compositions are listed on each product page.

Customer Support

How can I contact you if I have more questions?
For any inquiries, please email us at [email protected]. We aim to respond within 24 hours during business days.

Do you offer gift wrapping or personalized notes?
Yes, we offer complimentary gift wrapping with a personalized message. Please add a note at checkout or contact [email protected] after placing your order.